Accessibility Statement
Our Commitment
At Rockhopper Studios, we are committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology. We want every customer to be able to browse, design and purchase custom clothing from us with ease and confidence.
We aim to provide a website that is inclusive and user-friendly for people with disabilities, including those who use assistive technologies such as screen readers, speech recognition software, screen magnifiers, or keyboard-only navigation.
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Accessibility Standards
We strive to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our website is built using the Wix platform, which provides a range of built-in accessibility features and tools to support compliance with recognised accessibility standards.
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Measures We Take
We are continually working to improve accessibility and usability. Measures we take include:
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Using clear and consistent navigation across the site
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Ensuring sufficient colour contrast between text and background
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Providing alternative text descriptions for images wherever possible
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Designing pages to be usable with keyboard navigation
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Structuring content with appropriate headings
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Avoiding content that flashes or may trigger seizures
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Reviewing new content for accessibility before publishing
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Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and make improvements where possible. As we add new products, features, or design tools (including custom clothing preview tools), we aim to ensure accessibility remains a priority.
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Known Limitations
While we strive for full accessibility, some areas of the website may not yet be fully accessible, particularly:
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Third-party integrations or apps used for product personalisation
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Embedded content from external providers
We are actively working to address these issues where feasible.
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Alternative Access
If you experience any difficulty using our website — for example placing an order, uploading a design, or accessing product information — please contact us. We will be happy to provide information or complete your order through an alternative method.
You can contact us via:
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We aim to respond to accessibility enquiries within 2–3 working days.
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Feedback
We welcome feedback on the accessibility of our website. If you have suggestions for improvement, please let us know.